TRAININGS, SEMINARS and CONSULTING

On topics such as motivation and willpower, using NLP and Coaching techniques, cb consulting offers personal and corporate analysis of behaviour and also the modeling of those behaviour. cb consulting offers solutions on how to set targets and increase motivation on a day-to-day basis; those seminars could include goal setting with helpful topics as how to stop smoking or how to set achievable goals.

Video on motivation from "Facing the Giants".

* * *

Creativity is something every corporation likes their employees to have but little organisations train their employees in. cb consulting offers trainings and consulting on creativity and on how to improve your personal creativity or organisational creativity.

This includes not only Edward de Bono's famous thinking heads but also techniques on how to change the office layout and working schedule to improve employees' creativity and ultimately their satisfaction at the workplace. The result is a performance increase, by enhancing the within!



Be brave enough to live life creatively.
The creative is the place where no one else has ever been. You have to leave the city of your comfort and go into the wilderness of your intuition.
You can't get there by bus, only by hard work and risk and by not quite knowing what you're doing.

What you'll discover will be wonderful.
What you'll discover will be yourself.

Alan Alda

Further cb consulting offers training on organisational skills, effective and efficient time management skills. Not only for individuals but also for teams. cb consulting shows how to manage time more effectively to reach better results, higher job-satisfaction and job efficiency.

Team Work plays a crucial role in organisations and cb consulting offers a validation of existing processes and management of teams in order to improve team performance. This of course can include team performance coaching and team communication skills training. This is particular true for diverse teams with different cultural backgrounds.

cb consulting, based in London, with Volker Ballueder who lived in Germany, the USA and currently in the UK for over 7 years offers training on cultural differences and diversity at the workplace. Those trainings could cover topics such as multi-cultural workplaces or teams, diversity at the workplace, how to improve team performance through awareness of diversity; varies consultancy services, particularly in the field of Marketing and Management Consulting are on offer.

 
With several years of experience in Business Development and Sales Volker Ballueder knows what is important when it comes to customer service.

Volker learned early on in his career that the retention of an existing client is always more valuable and more cost effective than gaining a new client or winning a lost one back.

* * *

With a high emphasis on customer satisfaction and customer retention cb consulting offers consulting on customer service.

This includes handling of client inquiries and dealing with complaints.
However, an emphasis is also put on sustainable sales techniques.

* * *

 Upon request cb consulting also offers sales trainings including negotiation skills and closing techniques.
 


Emotional Intelligence trainings are also covered by cb consulting. Whilst most of the seminars on team work, personal performance coaching and leadership partly include aspects of Emotional Intelligence, stand-alone trainings on Emotional Intelligence are also provided. Volker Ballueder wrote a thesis on Emotional intelligence during his degree.

* * *